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How to Contact Us
Privacy
What personal information do we collect from our customers?
We gather personal information about our customers required to service your account as a customer, for example: name, e-mail address, physical address, and telephone number. Registration is generally required to make a purchase or to use one of our community functions such as posting a message on a community forum. If you purchase a product, we will also ask you for financial information such as your credit card number and for a billing address and a shipping address. If you ask us to ship a purchase to somebody else, we will ask you to provide the name and address or e-mail address of the person to whom you are sending the product, as well as your name and contact information.
We respect the confidentiality of all your personal information as described in this Privacy Statement whether you give it to us over the telephone, at one of our stores, or via any other means.
How do we protect our customers' personal information?
We participate in the Google Checkout Secured Seal Program. All of your personal information is encrypted by Secure Sockets Layer (SSL) software when it is transmitted to us via the Internet to any website address beginning with https. We maintain the servers that store this information in a facility with restricted access. We also truncate your credit card number to the last four digits when we communicate with you about your order.
How do we use information about our customers?
We use your personal information to process your orders. This includes for example, contacting you to confirm your order, fulfilling it, and shipping it. We may also contact you about your order. Additionally, we will use your contact information to send you e-newsletters or other promotional notices, or to respond to requests for information or assistance from you.
How do we share customers' personal information with third parties?
In order to receive and process your orders and requests, we may provide your name, address, and other personal information, such as your e-mail address and telephone number, to other entities such as package delivery services (for example, FedEx, UPS, and USPS). Similarly, if you order a product that is shipped directly from another company, or offered by us in conjunction with another company, we will share personal information about that order with the other company.
Do we collect personal information from children?
Our services are not intended for use by children, and the terms and conditions governing the use of our services require that you must be at least 18 years old to use them. In addition, we do not solicit or collect information from anyone who tells us that he or she is under 18 years of age.
Shipping
Returns
Country of Origin
How to become a Vendor
How to Contact Us
Privacy
What personal information do we collect from our customers?
We gather personal information about our customers required to service your account as a customer, for example: name, e-mail address, physical address, and telephone number. Registration is generally required to make a purchase or to use one of our community functions such as posting a message on a community forum. If you purchase a product, we will also ask you for financial information such as your credit card number and for a billing address and a shipping address. If you ask us to ship a purchase to somebody else, we will ask you to provide the name and address or e-mail address of the person to whom you are sending the product, as well as your name and contact information.
We respect the confidentiality of all your personal information as described in this Privacy Statement whether you give it to us over the telephone, at one of our stores, or via any other means.
How do we protect our customers' personal information?
We participate in the Google Checkout Secured Seal Program. All of your personal information is encrypted by Secure Sockets Layer (SSL) software when it is transmitted to us via the Internet to any website address beginning with https. We maintain the servers that store this information in a facility with restricted access. We also truncate your credit card number to the last four digits when we communicate with you about your order.
How do we use information about our customers?
We use your personal information to process your orders. This includes for example, contacting you to confirm your order, fulfilling it, and shipping it. We may also contact you about your order. Additionally, we will use your contact information to send you e-newsletters or other promotional notices, or to respond to requests for information or assistance from you.
How do we share customers' personal information with third parties?
In order to receive and process your orders and requests, we may provide your name, address, and other personal information, such as your e-mail address and telephone number, to other entities such as package delivery services (for example, FedEx, UPS, and USPS). Similarly, if you order a product that is shipped directly from another company, or offered by us in conjunction with another company, we will share personal information about that order with the other company.
Do we collect personal information from children?
Our services are not intended for use by children, and the terms and conditions governing the use of our services require that you must be at least 18 years old to use them. In addition, we do not solicit or collect information from anyone who tells us that he or she is under 18 years of age.
